Both for multi-day trips and day-trips, a 20% deposit is required in order to confirm your booking. Payment details will be sent upon your booking request email.
For multi-day trips, payment of the remaining balance should be made two months before the trip.
We feel it is important that our clients understand that we commit a large segment of our trip costs well in advance of trip departure dates and that others may have been turned away because the trip is full. Of course, we regret the receipt of any cancellations and endeavor to keep our policies as flexible and understanding as possible. Therefore, upon receiving written notice of your cancellation, refunds of trip payments made will be issued in accordance with the following schedule:
For notice received:
A. More than 180 days prior to departure, full refund of the deposit less the administration fee*.
B. 60 - 179 days prior to departure the full deposit will be retained unless space is sold, in which case only the administration fee* will be retained.
C. 59 days or less prior to departure the full amount of the trip will be retained unless the space is sold, in which case only the administration fee* will be retained.
* the administration fee
is 50 Euros.
In case the cancellation comes from our part the whole amount will be returned.
In case of bad weather conditions we always try to offer alternatives including either different activities (ie hiking) or other itineraries. In any way, we are always trying to evaluate the situation and make the best choice accordingly.